989bd Terms & Conditions

989bd is an online betting and casino entertainment platform operated for the Bangladesh market. The platform offers a range of services including sports betting (with a particular focus on cricket), live casino games, slot titles, and crash games. These Terms & Conditions ("Terms") govern all access to and use of the 989bd website, mobile interface, and any associated services (collectively, the "Platform").

The Platform is intended exclusively for entertainment purposes and is directed at adults aged 21 years and above who are located in Bangladesh. By using the Platform you represent that you are of legal age, that you are not prohibited from participating in online betting activities under any applicable law or regulation that applies to you, and that your use of the Platform is entirely voluntary.

989bd reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any revision constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The effective date at the top of this document indicates the most recent revision.

To create an account on 989bd, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration.
• You are a natural person (not a corporation, partnership, trust, or other legal entity).
• You are accessing the Platform from a jurisdiction where online betting is not prohibited by applicable law.
• You are not currently subject to a self-exclusion order or any voluntary exclusion arrangement with 989bd or any affiliated platform.
• You have not previously had an account terminated or suspended by 989bd for any reason.
• You are not acting as an agent on behalf of a third party when registering or placing bets.

During registration, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, valid email address, and a Bangladesh-based mobile number. Providing false or misleading registration details is a serious breach of these Terms and will result in immediate account termination and forfeiture of any outstanding balance.

Each individual is permitted to hold exactly one (1) account on the 989bd platform. Opening duplicate or multiple accounts — whether using the same identity or different identities — is strictly prohibited and constitutes grounds for permanent suspension of all associated accounts.

989bd may, at any time and at its sole discretion, require you to submit identity verification documents (such as a national identity card, passport, or driving licence) and proof of address (such as a utility bill or bank statement dated within the last 90 days). Failure to provide such documentation within a reasonable time of the request may result in account suspension and withholding of pending withdrawals until verification is complete.

You are solely responsible for maintaining the confidentiality and security of your 989bd account credentials, including your username and password. You must not disclose your login details to any third party. 989bd will never request your password through email, live chat, or any other communication channel. Any request purporting to be from 989bd asking for your password should be reported to our support team immediately.

You accept full responsibility for all activities, bets, deposits, and withdrawals that occur under your account, whether or not authorised by you. If you suspect that your account has been accessed by an unauthorised party, you must notify 989bd immediately via our 24/7 support team. 989bd will take reasonable steps to secure your account following such notification but cannot accept liability for losses incurred before we receive your report.

Your 989bd account is for your personal use only. It must not be used for commercial purposes, as part of a betting syndicate, or in any arrangement where you are betting on behalf of another person. Accounts identified as being used for commercial or syndicate activity will be terminated without notice.

989bd reserves the right to place temporary holds on accounts, restrict withdrawal functionality, or request additional verification at any time where we reasonably suspect unusual account activity, potential fraud, or a breach of these Terms. Such measures are implemented to protect the integrity of the platform and the security of the player community.

All transactions on 989bd are denominated in Bangladeshi Taka (BDT). The platform supports the following deposit and withdrawal methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer. Transaction limits, processing times, and any applicable fees associated with each payment method are published on the relevant payment information page of the platform and may be updated periodically.

Minimum deposit: ৳100. Deposits are typically credited to your account balance instantly or within a few minutes depending on the payment method used. If a deposit does not appear in your account within 30 minutes, please contact our support team with your transaction reference number.

Withdrawals: Withdrawal requests to bKash, Nagad, and Rocket wallets are ordinarily processed within 15 minutes under normal operating conditions. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. 989bd reserves the right to apply enhanced verification checks to withdrawal requests of ৳50,000 or above, which may extend processing times.

All funds deposited to your 989bd account must originate from a payment source registered in your own name. Deposits from third-party accounts are not permitted. 989bd may refuse to process a withdrawal if the destination account does not match the name associated with your 989bd account or the source of the original deposit.

989bd is not a financial institution and does not offer interest on account balances. Your deposited funds are held separately from 989bd's operational funds in accordance with standard industry practices designed to protect player balances.

All bets placed on 989bd are subject to the specific rules applicable to the relevant sport, event, game, or market as published on the platform. In the event of a conflict between general Terms and sport-specific or game-specific rules, the more specific rule shall prevail.

Once a bet has been confirmed and accepted by the 989bd system, it cannot be cancelled or amended by the player. Bets are accepted at the odds displayed at the time of placement. 989bd reserves the right to void any bet placed in error — including bets placed at manifestly incorrect odds due to a technical error or a human data-entry mistake — and will notify affected players promptly in such cases.

989bd reserves the right to limit the maximum stake or maximum payout on any event or market at its sole discretion. Stake and payout limits are displayed within the betting interface. For live in-play markets, odds and limits may change rapidly in response to real-time match developments.

In the event that a sporting fixture is abandoned, postponed, or otherwise not completed within a timeframe specified in the applicable sport rules, 989bd's settlement policy for the affected market will be applied as described in the sport-specific rules. Generally, bets on incomplete fixtures will be voided and stakes returned unless a specific settlement rule applies.

989bd uses certified random number generator (RNG) technology for all virtual and electronic games. The outcome of every casino game, slot spin, and crash round is determined by an independent, audited RNG system. 989bd does not manipulate game outcomes and does not operate in favour of the house beyond the published return-to-player (RTP) rates for each game title.

989bd may, from time to time, offer bonuses, free bets, enhanced odds promotions, cashback offers, and other incentives to registered players. All promotions are subject to specific terms that are published alongside the relevant offer and form part of these Terms when accepted by the player.

Unless stated otherwise in the specific promotion terms, the following general bonus conditions apply to all offers on the 989bd platform:

• Bonus funds must be wagered a specified number of times (the "wagering requirement") before they may be withdrawn as cash. The applicable wagering requirement is stated in the individual promotion terms.
• Bonuses are valid for a limited period from the date of issue. Any bonus balance or associated winnings remaining after the expiry date will be forfeited automatically.
• Only one bonus may be active in your account at any given time unless the promotion terms explicitly state otherwise.
• Bonuses are not transferable and may not be exchanged for cash or used by any person other than the registered account holder.
• 989bd reserves the right to withdraw a bonus from a player's account at any time if it determines that the bonus was claimed in bad faith, by exploiting a technical error, or in breach of these Terms.
• Bonuses may be excluded from certain games or markets. Please review the individual promotion terms for applicable restrictions.

989bd takes bonus abuse seriously. Activities including but not limited to the use of multiple accounts to claim the same promotion, placing opposing bets to neutralise risk while meeting wagering requirements (known as "bonus arbitrage"), and coordinated group abuse of promotions will result in the immediate forfeiture of all bonus funds and associated winnings, and may result in permanent account suspension.

The following activities are strictly prohibited on the 989bd platform:

• Fraudulent activity: Any attempt to defraud 989bd or other players through false representations, chargeback fraud, identity theft, or any other deceptive practice.
• Money laundering: Using 989bd for the purpose of laundering funds derived from criminal activity, including making deposits with no intention of genuine gambling engagement solely to withdraw cleaned funds.
• Match fixing or corruption: Placing bets on events where you have knowledge of or involvement in fixing or manipulation of results.
• Automated betting: Using bots, scripts, artificial intelligence tools, or any automated software to place bets, exploit game mechanics, or gain an unfair advantage.
• Multiple accounts: Creating or operating more than one account on 989bd under any identity, whether for personal use or on behalf of others.
• Underage gambling: Attempting to access or use 989bd if you are under 21 years of age, or knowingly assisting a minor in accessing the platform.
• Collusion: Coordinating with other players to achieve an unfair result in any game, particularly in live poker, table games, or sports markets.
• Exploitation of technical errors: Deliberately exploiting software bugs, glitches, or pricing errors to place bets at incorrect odds or gain unauthorised access to funds.

All content published on the 989bd platform — including but not limited to the website design, logo, graphics, text, software, game interfaces, user interface elements, and promotional materials — is the property of 989bd or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, adapt, publicly display, or create derivative works based on any 989bd content without our prior written consent.

Game content provided by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe remains the intellectual property of the respective studio and is used by 989bd under licence. Any unauthorised reproduction of game content is a violation of both these Terms and the applicable studio's intellectual property rights.

989bd collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering on 989bd, you consent to the collection and processing of your personal data as described in that document.

989bd uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial data is stored securely and will not be sold or shared with third parties for marketing purposes without your explicit consent. Data may be shared with payment processors, identity verification providers, and fraud prevention services as necessary to operate the platform and comply with applicable legal obligations.

You have the right to access, correct, and request deletion of your personal data held by 989bd, subject to our legal and regulatory obligations to retain certain records. Please contact our support team for data access or deletion requests.

989bd provides the platform on an "as is" and "as available" basis. While we make reasonable efforts to ensure the platform is available and functioning at all times, we do not guarantee uninterrupted or error-free access. Scheduled maintenance, technical faults, and circumstances beyond our reasonable control (including but not limited to internet outages, natural disasters, and force majeure events) may result in temporary unavailability.

To the maximum extent permitted by applicable law, 989bd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds due to betting outcomes, technical errors during a betting session, or loss of data.

989bd's total aggregate liability to any player in connection with any claim relating to the platform shall not exceed the total amount deposited by that player in the 30 calendar days preceding the event giving rise to the claim. This limitation applies to the fullest extent permitted by law and does not affect any statutory rights you may have as a consumer.

You acknowledge that betting and gambling involve an element of financial risk and that you may lose some or all of the funds you deposit and wager. 989bd is not responsible for any financial losses you incur as a result of betting or gaming on the platform, and you participate entirely at your own risk.

989bd reserves the right to suspend or permanently terminate your account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Engaging in any prohibited activity as described in Section 7.
• Failure to complete identity or age verification within a reasonable period following a request from 989bd.
• Chargebacks, payment reversals, or disputes raised against 989bd through a payment provider.
• Evidence of fraudulent, dishonest, or criminal activity in connection with the platform.
• At your own request, including voluntary self-exclusion under our responsible gaming programme.

Upon termination of your account for a breach of these Terms, any balance remaining in your account (including withdrawable winnings) may be forfeited at 989bd's sole discretion, particularly where the balance is associated with fraudulent or prohibited activity. Balances arising from legitimate play unrelated to the breach may be returned at 989bd's reasonable discretion following an internal review.

You may close your account at any time by contacting our support team. Pending withdrawal requests at the time of voluntary account closure will be processed in the normal course of business, subject to completed verification and the absence of any outstanding disputes.

989bd provides the following responsible gaming tools to all registered players:

• Deposit limits: Set daily, weekly, or monthly deposit caps to control your spending. Limits can be reduced immediately; increases to existing limits require a 7-day cooling-off period before taking effect.
• Session time reminders: Set alerts to notify you when you have been logged in for a specified period of time.
• Loss limits: Restrict the amount you are permitted to lose within a defined time period.
• Self-exclusion: Request a temporary (minimum 6 months) or permanent exclusion from the platform. During a self-exclusion period, your account will be suspended, you will not receive marketing communications, and you will not be permitted to create a new account.
• Reality checks: Periodic pop-up notifications during your session summarising your session time and net activity.

To activate any responsible gaming tool, log in to your account and visit the Responsible Gaming section, or contact our 24/7 support team. 989bd processes self-exclusion requests as a priority and will action them within 24 hours of receipt. For more information, please visit our full Responsible Gaming page.

989bd strictly enforces the 21+ age policy. Any account found to belong to a person under the age of 21 will be immediately closed and all funds will be returned to the payment source, minus any bonuses claimed.

989bd reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material — meaning it significantly affects your rights or obligations as a player — 989bd will make reasonable efforts to notify active players via the email address registered to their account or by displaying a prominent notice on the platform for a period of at least 14 days prior to the change taking effect.

For minor amendments (such as clarifications, corrections of typographical errors, or additions that do not affect player rights), changes will take effect immediately upon publication and the effective date at the top of this document will be updated accordingly. Your continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amendment to these Terms, you must stop using the platform and may close your account by contacting our support team. Outstanding balances will be paid out in accordance with the Terms in force at the time of closure, provided there are no outstanding disputes or verification requirements.

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts in the relevant jurisdiction.

989bd makes no representation that the services offered on the platform are appropriate or available for use in any particular jurisdiction. It is your sole responsibility to ensure that your use of the platform complies with all laws applicable to you in your location. 989bd will not be liable for any loss or damage arising from your use of the platform in a jurisdiction where such use is not lawful.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the 989bd platform, please contact our support team. We aim to acknowledge all enquiries within 24 hours and to resolve all formal complaints within 10 business days.

Email (plain text — not a link):

[email protected]

Support hours: Available 24 hours a day, 7 days a week, 365 days a year — including Bangladesh public holidays such as Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26).

Language: Support is provided in English. All formal correspondence regarding account disputes or legal matters must be submitted in English to ensure timely and accurate handling.